Silver Animal Jewellery

Security

This website uses PayPal - one of the most trusted and secure payment providers.

You do not enter any of your personal details on the Silver Animal Jewellery website: only once you go to the PayPal secure checkout.

Delivery

Delivery in the UK is by Royal Mail 1st Class Recorded Post.

Or choose
UK Special Delivery
and your item will be sent using Royal Mail's guaranteed Next Day delivery service.

Your order will normally be dispatched within 48 hours.

Shipping Costs

Delivery charges are at Royal Mail cost price.

The delivery charge is automatically calculated based on the weight of your order and is clearly shown on the checkout page.

Overseas Delivery

International delivery is by Royal Mail Airmail.

Your order will normally be dispatched within 48 hours.

Please allow up to 14 days for delivery.

Privacy

Any information given to Silver Animal Jewellery, either through email or by placing an order, is used only for that purpose.

None of your personal details are given to anyone else, ever, under any circumstances!

Returns

We understand that purchasing products from photographs is tricky!

Therefore returns are accepted subject to the following terms:-

1. Please contact us in the first instance to arrange the return.
2. All returns must be posted back within 7 days of email contact, in the original condition with all the original packaging. Return postage costs are not refundable. (Sorry !)
3. As soon as I receive the item, I will credit your payment.
4. I'm sorry but for hygiene reasons I cannot accept returns on earrings.